New Dental Patient Information Wilmington
Smile Brighter, Live Happier
Whether it’s your first appointment or you’ve been seeing us for years, we prioritize patient satisfaction. To ensure you have a positive experience at Azalea Dental, we’ve provided helpful information on this page, including what to expect during your first visit, available payment options, and more. If you have any questions, just call our office!
Your First Visit
If you are getting ready for your first visit to our dental office, we can’t wait to meet you! You’ll be greeted with a warm welcome from our front desk staff before undergoing a comprehensive diagnostic exam with one of our dental hygienists. We’ll follow up with a transparent, educational cleaning and share practical tips you can use at home to boost your oral health.
Your visit isn’t over once these steps are finished because you’ll meet with Dr. Heinsheimer for a one-on-one consult. At this time, you’ll receive a tailored treatment plan for any recommended services and discuss available payment options should you choose to move forward.
Patient Forms
Checking in at the dentist’s office shouldn’t mean sitting in the waiting area and filling out paperwork. Our team has moved past this more traditional method so you can spend more time with the dentist instead of in the lobby. Clicking on the link below will allow you to immediately complete your new patient forms online for a faster, more convenient experience.
Dental Insurance
We know dental insurance can be confusing, so our dedicated insurance specialists are here to help you navigate the process. We are in-network with a multitude of insurance providers and are happy to process your insurance claims to ensure that you receive your maximum benefits. Prior to your treatment, we will provide you with a detailed breakdown of all costs and how much your insurance is likely to cover. Our goal is to prevent any financial surprises and to make your experience as seamless as possible.
If you have questions about your dental insurance coverage or our insurance policies, don’t hesitate to contact us. We’re here to make your journey to a healthier smile as straightforward and affordable as possible.
Dental Financing
Our dental practice offers a variety of payment options to meet our patients' needs. We accept all major credit cards, cash, and checks. For procedures not covered by insurance, or for those without dental insurance, we also offer flexible financing options through CareCredit and Cherry.
In-House Savings Plan
Quality dental care is an integral part of overall health and well-being, yet it's often overlooked because of cost concerns. We firmly believe that everyone should have access to affordable, exceptional dental services. Because every financial situation is unique, we are committed to working with you to ensure your dental health is never compromised by financial constraints. One of our most popular options is our own in-house dental savings plan! Give us a call today or click below to learn more.
Learn More About Our In-House Savings Plan
Pay Online
There’s no need to stop by our office to make a payment when you can do it with the click of a button! We know you’ve got a lot going on, so when it’s time to take care of your bill, simply use the link below to securely enter your payment information. Consider it one less trip you have to make in your busy day!